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Delivery Information

DELIVERY TERMS

DELIVERY OPTIONS

We offer both domestic United Kingdom and International delivery. In most cases order will shipped within 1-3 business days after placing order. Should your order be delayed for any reason, you will be contacted by one of our Sales Team Members who will provide you with the latest ETA information. We reserve rights to cancel order and refund if we won’t be able to deliver order to your specified address.

Small items (under 2kg weight) are normally shipped with Royal Mail 1st Class. Packages with weight over 2kg usually are shipped via EMS, UPS, DPD or Hermes. 

LOGISTICS

We have multiple warehouses, located in United Kingdom and in Europe. Electronic components and automation products are normally shipped from our United Kingdom warehouse, but in some cases your order may be shipped from our Latvian warehouse or directly from manufacturers warehouse. For faster delivery sometimes  before dispatching order we transfer items between our warehouses to achieve faster delivery time.

SHIPPING FEES

Shipping fee is automatically calculated on checkout. If you are purchasing multiple items feel free to contact us before placing order/making payment if you believe shipping fee is too high (especially it may occur if your are ordering multiple small items) and our Sales Team will look into it and calculate if we can offer lower shipping fee.

Other delivery options are also available upon request (tracked, courier service etc.)

DELIVERY TIME

For UK orders - please refer to Royal Mail delivery times

For International orders - please refer to your country postal service delivery times. 

All international shipments are sent as A class Airmail - normally it should take 1-2 weeks, but sometimes local post offices/national postal services sorting centers causes delays. If you have placed order with us, it has been shipped and you believe its delayed - please contact your local post office first!

For any additionl questions feel free to contact us:

email: order@vuec.co.uk
Phone: +44 (0) 161 660 7555

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We offer free UK delivery for orders over 20 GBP. Delivery fee for your order will be calculated on checkout or spend over 20GBP to get free delivery

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